SpyWare Tools

MalwareBytes will not execute or run the installer...
Please try the following routine to see if you can get Malwarebytes to run.

  • Click on Start, click Run, and then type devmgmt.msc and click OK
  • On the View menu click on Show hidden devices
  • Browse to Non-Plug and Play Drivers and you should see something like TDSSserv.sys
  • Highlight that driver and right click on it and select DISABLE
  • Now RESTART your computer.
  • Download a copy of Malwarebytes but DO NOT run it yet.
  • Rename the downloaded installer file to any generic name such as your own name but keep the .EXE extension on the file and run it.
  • Once the program is installed go to the UPDATE tab and try to update the program if you can.
  • Then go to the SCANNER tab and run a Quick Scan and allow MBAM to fix anything found.