MalwareBytes will not execute or run the installer...
Please try the following routine to see if you can get Malwarebytes to run.
- Click on Start, click Run, and then type devmgmt.msc and click OK
- On the View menu click on Show hidden devices
- Browse to Non-Plug and Play Drivers and you should see something like TDSSserv.sys
- Highlight that driver and right click on it and select DISABLE
- Now RESTART your computer.
- Download a copy of Malwarebytes but DO NOT run it yet.
- Rename the downloaded installer file to any generic name such as your own name but keep the .EXE extension on the file and run it.
- Once the program is installed go to the UPDATE tab and try to update the program if you can.
- Then go to the SCANNER tab and run a Quick Scan and allow MBAM to fix anything found.
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